Frequently Asked Questions

ALL - Card jams in the printer

When the card jams the following actions can be taken:

  • Clean the printer as described in the cleaning manual.
  • Inspect the print roller for debris and other dirt buildup.
  • When the card jams under the printhead check the printhead for damage and/or decrease the printing brightness.
  • Make sure to use the right card thickness.

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Last Updated 2 years ago